Transfer a device to another company

You can easily transfer a device from one company (source) to another (destination), in X4 Remote, without the need to remove or re-register the device. The device will then no longer be available in the source company and will become immediately available in the destination company.

To transfer a device, you are going to need the device ID and a device key.

• Start at the company where the device is currently registered. If you are in a different company, open the account menu in the top right corner and select [Switch company], then select the company where the device is currently registered.
• Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
• Open the main menu, go to Devices, and select the concerning device.
• Go to More, click on [Request device key], and copy the device ID and device key.
• Click [Done].

Now that you have obtained the required information, you can easily transfer the device to a different company. Please follow the steps described below to transfer your device.

• You now have to switch to the destination company. Open the account menu in the top right corner and select [Switch company], then select the company where you want to transfer your device to.
• Go to the Fleet Manager app, which is accessible from the Apps menu in the top right corner if you are currently in a different X4 Remote app.
• Open the main menu , go to Tools , and select the [Transfer device].
• Enter the device ID and device key you obtained earlier and click [Transfer device].

Transferred
The device has now successfully been transferred to the destination company and is no longer listed at the source company.